Detailing Terms and Conditions

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By booking a service with Houston Detailing Solutions, you agree to our service booking terms and conditions. These are designed to ensure clear communication, fairness, and the best possible service experience for all clients.

Booking & Deposits

A 10–15% non-refundable deposit is required to secure all appointments with Houston Detailing Solutions. This deposit is applied to your final balance.

Full payment is due upon completion of services unless otherwise arranged.

We accept cash, Zelle, and all major credit cards (3% Processing Fee Applicable).

Work Area Requirements

A safe, accessible, and legal space (driveway, lot, or similar) is required to complete your vehicle detailing services.

We reserve the right to reschedule if the space is unsafe or inaccessible at the time of arrival.

Cancellations & Rescheduling

Please give us at least 24 hours' notice to cancel or reschedule your appointment.

Cancellations made with less than 24 hours' notice may result in a forfeited deposit.

Late Arrival & No-Shows

If you are more than 15 minutes late or unavailable, we may need to reschedule your service. Your deposit will not be refunded.

Repeated no-shows may result in refusal of future service.

Weather Policy

For outdoor appointments, weather conditions may affect scheduling.

If we must reschedule due to rain, extreme heat, or other unsafe conditions, your deposit will transfer to the new date.

Vehicle Condition & Liability

We are not responsible for any damage caused by:

Pre-existing issues

Active recalls

Broken or failing parts

Customer-caused damage

Heavily soiled vehicles (excess dirt, pet hair, mold, or bio-hazard) may incur additional charges.

Ceramic Coating Warranty

Ceramic coatings are only warrantied if the customer participates in our official maintenance program.

Missed maintenance appointments or use of improper cleaning products will void the warranty.

Scope of Work

Only the services discussed and agreed upon will be completed by Houston Detailing Solutions.

Additional work requested on-site may require a new quote and payment.

Photos & Marketing

We may take before/after photos of your vehicle for training, documentation, and marketing purposes.

If you prefer to opt out, please let us know in writing before your appointment.

Key Access & Belongings

Customers are responsible for securing or removing all personal items before service begins.

We are not liable for any lost or damaged personal belongings.

If we are provided keys or access, we handle them with care, but assume no liability for theft or incidents outside our control.

Right to Refuse Service

We reserve the right to refuse service for any reason, including but not limited to:

Unsafe or unsanitary work conditions

Disrespectful or aggressive behavior

Repeated last-minute cancellations

For questions regarding our vehicle detailing policies, please contact us directly. By confirming your appointment, you acknowledge and accept all of the above terms.